Supporting Leaders
& Employees In The Workplace

Equitable Impact

We offer an array of high-impact workshops and trainings to optimize, inform, nurture, and enhance team dynamics leveraging the science of Emotional Quotient to increase Emotional Intelligence and develop high-performing teams.

Join this 90 min workshop 2.0 version to get greater insight on how Unconscious Bias affects our business decisions and day to day operations.
By learning ways to mitigate Unconscious Bias in the workplace, we become aware of everyday assumptions made in the workplace that helps with retention, and ideation all the way to implementation.
We’ll put in place strategies to help your team perform and grow as a unit.
This in depth 90 min workshop will uncover reasons behind anger, lack of motivation, or stress in the workplace as well as reveal the strengths and challenges teams face.
You may have the perfect person, or team line up but it may not mean a thing when it comes to working together in a cohesive manner. This workshop will support your team to Gather, Assess, Initiate, and Navigate situations to overcome communication barriers building Understanding, Awareness, Resilience, and Adaptability.
Cultural intelligence is essential in the global workforce because it offers you a competitive advantage to meet the objectives of a diverse market and workforce. This workshop will help understand your team's cultural backgrounds by developing awareness in cultural competence within teams.
1.) Recognizing Unconscious Bias 2.0
2. )Leveraging and Enhancing Emotional Intelligence
3.) Gaining Cultural Awareness
Join us in our three part series training.
This course is 90 mins per section. Participants walk away with an Increase awareness and understanding in the way they communicate and interact with different individuals.
EQ + CQ = Adaptive Thinking and Leadership.
Raising cultural awareness along with emotional intelligence and unconscious bias develops adaptive performance and a growth mindset.
We offer strategies that align with your organizations strategic growth plans for the year.
By introducing LEVEL UP, a four-tier program, we propose using The G.A.I.N. Model™ to bridge your intern’s knowledge and abilities along with your organization’s need.
This 1 hour program offered in four sessions will introduce different behavioral styles, and enhance emotional intelligence through self-awareness and best practices towards communicating more effectively. Your interns will gain the skills needed for them to feel well adjusted to ask questions when they are uncertain of the task at hand. They will learn how to receive and offer feedback, feeling clear and empowered. They will learn how to handle the stressor of being in a new environment while recognizing their strengths and how to improve challenges they may face in the workplace.
A successful mentoring program is one where both mentor and mentee find value in the relationship. This program will support employees to gain value, growth, knowledge, and professional development. This culturally relevant program will deliver a foundation where your team creates a bridge in communication styles between mentor and mentee.
Setting structure, ground rules, & boundaries
Identifying goals, priorities, and challenges for career growth
Asking powerful question and offering effective feedback
Facilitating self-assessment

WORK WITH LUZ

The G.A.I.N. Model

Organizations, leaders, and career professionals have used the G.A.I.N. Model to align with critical thinking, reconnect with creativity, problem solve and learn to collaborate in any environment.

Do you want to build and cultivate impactful relationships?

Lack of Emotional Intelligence and miscommunication have affected organizations in struggling to keep top talent and not recognizing the value and importance of their workforce.

Emotionally Intelligent employees have always been the differentiating factor for high-performing organizational cultures. By emphasizing this skill that researchers believe can be improved with training and practice, organizations are more likely to outperform companies where these competencies are not developed and learned, in other words, where this training is not cultivated.

ASK ME ABOUT THE G.A.I.N. MODEL

What you get from this Training

You will gain hands – on opportunities to practice and apply methods for consistently using and increasing your EQ

Identify valuable information and insights into unconscious bias
Apply collaborative, inclusive and creative communication practices
Harness emotionally intelligent motivational skills to achieve team results

Client Feedback

“I would certainly recommend Luz as a speaker on these complex and sensitive topics.”
— Helen Wadhwani
Program Manager at Pearson
Client Feedback

“The fact that she creates a safe space for employees to talk about race, gender, microaggression, and implicit bias is priceless. It comes from her expertise in approaching people through emotional intelligence.”
— Layla Zia
DEI Practitioner | Educator | Product Manager at StoryBolt
Client Feedback

Look no further if you're searching for a Hispanic Heritage Month speaker or DEI educator; Luz is the right choice. She is professional yet approachable, and her presentation was a combination of noteworthy content while still interactive and engaging. We were impressed with her fantastic attitude and reliability-as we hired her with only five days' notice. Luz puts her best effort forward, and it shows in her presentations. I look forward to working with her again.
— Madison Eker
Founder at Sum of Us, the Leading Producers of Socially Conscious Seminars in North America.
Client Feedback

Luz provided an excellent session on Emotional Intelligence. She is thoughtful, engaging, and connected well with an audience of 800 plus people. She provided tools, questions to further develop their critical thinking and to reflect on past experiences. Anyone would be lucky to have Luz as an EI expert address their audience.
— Stephany Guachamin Coyago
Manager Leadership Advancement Programs Hispanic Association for Corporate Responsibility (HACR)

Why Emotional Intelligence In The Workplace?

When business partners or coworkers need a resolution but don’t know how to have difficult conversations, 70% of employees avoid them all together with their boss, clients, colleagues, or direct reports. How much revenue and productivity is lost when this is not addressed? Workplace health has suffered.
Emotional Intelligence (E.I.) is vital to having all parties be heard, and contribute

We are growing away from the old concept of win-lose, where there is a competition with one clear winner. Instead of bearing the brunt of the loss or calling it quits, let EQ Refined help your organization shift into a collaborative healthy work environment and company culture
Career Success comes from Soft Skills
- 93% of employers ― say “soft skills play a critical role in their decision about whom they want to hire.
- Research from Harvard University, the Carnegie Foundation, and Stanford Research Center found that 85% of career success comes from having well-developed soft skills and people skills.
An Emotionally Intelligent conversation is not just about saying what’s on your mind.

It’s about being able to hear the other side without being attached and, therefore, defensive of your perspective when listening. Using E.I. in a conversation is collaborative.
Upon Completion of this Training, you will walk away knowing
- Develop a better understanding of your own emotional strengths and opportunities
- See how your actions impact your environment in the workplace
- Create a culture of emotional intelligent and resilient people